Privacy Policy

01Introduction

Arun Gopy Excitements, in association with Justin & Mathew Entertainments (“we”, “us”, “our”), values your privacy. This policy explains how we collect, use and protect the personal information you share with us through the official Melcow Pondicherry website, our services and our productions.

02Information We Collect

• Personal information — your name, email address, phone number, and company or organisation name, usually provided through our contact form, emails or sign-ups.
• Technical information — IP address, browser type, device details, operating system and website usage data, collected automatically when you visit.
• Project or business information — scripts, creative material or project details that clients and partners choose to share with us.

03How We Use Your Information

• To respond to your enquiries and communicate about projects, press or partnerships;
• To deliver and improve our services, including film production, distribution and marketing;
• To send updates, newsletters or promotional material — only with your consent;
• To keep the website secure and improve your experience;
• To meet our legal obligations.

04Updates & Opt-in

The contact form includes an optional, unticked box to receive updates about Melcow Pondicherry (songs, trailer drops, show timings and offers). We will only send such messages if you tick that box. You can withdraw consent at any time by using the unsubscribe link in any message or by emailing us. Your enquiry will be answered whether or not you opt in.

05Sharing of Information

• We do not sell or rent your personal information.
• We may share information with trusted service providers (for example hosting, email or marketing tools) who help us run the website and our work, and who are bound by confidentiality.
• We may disclose information to legal authorities when required by law, or to protect our rights.

06Data Security

We use reasonable technical and organisational safeguards to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

07Data Retention

We keep personal data only for as long as necessary for business, legal or contractual purposes. After that, it is securely deleted or anonymised.

08Your Rights

In line with India's Digital Personal Data Protection Act, 2023 and applicable global standards, you may:

• request access to the personal data we hold about you;
• ask us to correct or update inaccurate data;
• ask us to delete your data, where legally permitted;
• withdraw consent for marketing communications at any time.

To make a request, contact us using the details below.

09Cookies & Tracking

Our website may use cookies and similar technologies to improve your experience, understand how the site is used and keep it secure. You can block or delete cookies through your browser settings, though some features may not work as intended. Embedded content such as maps may set their own cookies under the provider's policy.

10Third-Party Links

This website contains links to external sites such as ticket-booking platforms, IMDb, video platforms and maps. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their policies.

11Children's Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has shared data with us, please contact us and we will delete it.

12Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

13Contact Us

For privacy questions or to exercise your rights, please contact: